Below are the FAQ's from 2017. We are working to update for 2018. Most of the info should be similar but we can't guarantee it until we have time to review and update. If you have a specific questions you can email us at email@example.com. Thanks for your patience.
+ WHEN IS THE FESTIVAL?
This year's festival takes place the weekend after Labor Day, Sept 8 - 10th, 2017.
+ WHERE IS THE FESTIVAL?
Bear Music Fest is located at the Lair of the Golden Bear in the Stanislaus National Forest of Pinecrest, CA—approximately 3 hours from the Sacramento, Oakland, and San Francisco airports. You can find driving directions to the camp here.
Cabins, Passes & Groups
+ WHAT DOES MY PASS INCLUDE?
Passes include lodging, meals, and all performances and events that take place at the festival.
+ WHAT DOES THE FESTIVAL COST?
Info and a breakdown of costs are available on our pricing page.
+ WHAT IS A “GROUP” AND DO I NEED TO BE PART OF ONE?
A group is simply a party of related people (friends or family) attending the Bear Music Fest together. We ask that you organize this way while making your reservations so that we can do our best to provide grouped accommodations for all parties attending together. No, There really is no downside to creating a group. Even if your group is only two or three people you will still receive a discount. Visit groups.bearmusicfest.com to create a new group and receive your custom reservation URL.
+ I DON't UNDERSTAND THE GROUP DISCOUNT. HOW DOES IT WORK?
Prior to the deposit deadline, all group members will receive an extra 1% off the price of their festival passes for every additional friend who joins the group. The bigger your group, the bigger your discount!
The amount of the group discount is based on the total number of people that are attached to your group. It doesn't matter whether then are in your tent cabin or in another cabin. They can even choose to stay somewhere different from the rest of the group. As long as their reservation is linked to your group they will receive the group discount.
For example: If your tent cabin has a total of 8 people, then you start with a 7% discount (we don't count the first person). If a friend links with your group and reserves a cabin with 4 people then your group discount will now be 11%. As more people add to your group the discount increases until you hit 25% which is the max discount.
You can go to our pricing page and select your estimated group size to see what your individual pass price will be with that discount. http://bearmusicfest.com/pricing/
NOTE: Discounts lock on July 24, 2017 so if people want to connect with your group they should do so before that date. (That said, some cabin sizes may sell out much earlier...) After the above deadline, groups may received a small fixed discount but the incremental discounting described above will not be available.
+ WHAT IS THE MAXIMUM GROUP DISCOUNT I CAN RECEIVE?
You can receive a maximum discount of 25% off your festival passes if 25 people join your group after the group leader. You can still invite additional people to join your group, but the discount won’t increase past 25%.
+ DOES THE DISCOUNT APPLY TO MY CABIN DEPOSIT?
Group discounts apply to festival passes, not cabin deposits. Cabin deposits are fixed at $200.
+ CAN I ADD A GROUP TO MY ACCOUNT AT A LATER DATE?
Yes, you can do this from your account dashboard. However, to receive a group discount you need to create your group before July 24, 2017.
+ CAN I MERGE TWO GROUPS?
Yes, just email us and we’ll see that your groups are merged.
+ DOES EVERYONE IN MY GROUP HAVE TO STAY IN MY CABIN?
Ha! No. Definitely not. Cabins can fit between 2-8 people. You get to decide amongst yourselves who stays in which cabin.
+ HOW MANY PEOPLE CAN FIT IN A CABIN
Small cabins fit 2-3 people (using a bunk bed) and require the purchase of at least 2 passes. Medium cabins fit 3-6 people (using bunk beds) and require the purchase of at least 3 passes. Large cabins fit 2-3 people (using bunk beds) and require the purchase of at least 5 passes.
+ WHAT IS A "SHARED CABIN"
We do not have any 1 person cabins so if you are coming solo you can choose to be in a "shared cabin" with others. These cabins will be groups by gender. We expect to sell out small cabins quickly and when we do shared cabins will be an option for 2 person groups as well.
+ WHEN DO I PAY FOR MY CABIN?
Cabin deposits need to be paid immediately to secure your reservation and before July 24, 2017 to count towards your group’s discount. After July 24 you will be asked to pay for your passes to keep your cabin reservation.
+ WILL I BE BILLED AUTOMATICALLY FOR MY CABIN OR PASS?
No, unfortunately auto-billing was not available on our platform. You will be prompted to complete your passes purchase on July 24, 2017. We hope to add auto-billing as an option in the future.
+ CAN I STILL SIGN UP TO ATTEND THE FESTIVAL AFTER JULY 24?
Yes, but your reservation will not increase your group’s discount after July 24.
+ CAN I SELECT MY PREFERED CAMP?
Yes, you will have to option to choose between the Gold and Blue camps when you reserve your cabin. You can also choose which area within the camp you prefer.
+ WHAT’S THE DIFFERENCE BETWEEN THE GOLD AND BLUE CAMPS?
The main difference between the Gold and Blue camps is when things quiet down at night. Festivities at the Blue camp can go on late into the evening (roughly 2am last year), whereas things at the Gold camp wrap up at 10PM or earlier.
+ CAN I SELECT MY SPECIFIC CABIN?
Though we will do our best to accommodate specific cabin preferences, we will ultimately make cabin assignments based on the needs of each group. When you reserve, please make a note if you have a specific cabin request and we’ll do our best to honor it!
+ DO I HAVE TO STAY WITH THE REST OF MY GROUP?
No. When reserving your cabin you can choose to "not accept" your group's preferences and select your own preferred camp and camp area.
+ WHAT IF I HAVE TO CANCEL OR MAKE CHANGES TO MY RESERVATION?
Reservations can be altered and refunded before July 24 2017 with no penalty. After July 24, cabin deposits cannot be refunded.
+ CAN I BRING MY KIDS?
Yes! While we are not exclusively a "children's festival," we are very family-friendly and performances will be appropriate for most ages. During our shows on the main stages, parents have the option of dropping their children off at camp-style programs run by the friendly and energetic summer counselors of the Lair of the Bear. Private babysitting can also be arranged in the evenings for additional cost.
+ CAN I BRING MY DOG?
Unfortunatly, per the policies of the Lair of the Bear, dogs are not allowed at this event.
+ CAN I PURCHASE DAY PASSES?
Due to Forest Service restrictions, only all-inclusive weekend passes are available for purchase at this time.
+ CAN I BRING AN RV
This is definitely somthing we can consider. In Blue & Gold we have some spaces but there are no hookups. We have more full service spaces in the "Chalet" grounds up the road. If you are interested in these options contact us at firstname.lastname@example.org. Note: There is no "savings" to this as we still require a deposit for the placement and each person in the RV would need to purchase a festival pass.
+ CAN I CAMP IN MY TENT
We get this question a lot and perhaps we can consider it in the future. Currently our agreement with the forest service requires that everyone is assigned space in a tent cabin. That doesn't mean you can't drag your mattress out and sleep under the stars next to your tent cabin, but you still need to be part of a cabin reservation.
+ ARE CREDIT CARDS ACCEPTED AT THE FESTIVAL?
Yes, credit cards (MasterCard and Visa) are accepted at the camp's general store, coffee shops, and merch booth.
+ WHERE CAN I ACCESS WIFI AND CELL SERVICE?
Wifi is available at both camp lodges and dining halls. While Verizon has reception in certain areas, cell service is limited in most areas of the festival.
+ WHAT IS THE SOCIAL MEDIA HASHTAG FOR THIS EVENT?
Share your festival experience by using #BearMusicFest and #BMF!
+ CAN MY BAND PERFORM?
To be considered for booking, artists can complete our Artist Submission Form.
+ WHAT IS THE LAIR OF THE GOLDEN BEAR?
The Lair of the Golden Bear is the Cal Alumni Association’s summer family camp in the central Sierra Nevada. The Lair is comprised of three primary camps, two of which will have performances as part of the music festival. Each has its own staff and facilities, which include a common dining hall, pool, sports courts, art area, and Kub Korral (an enclosed kids’ playground), and all camps serve three hearty family-style meals each day. Learn more about the Lair here.
+ WHO IS PRODUCING THIS FESTIVAL?
Bear Music Fest is a co-production of One Foot Productions and Strong Brew, Inc. Together, One Foot and Strong Brew have over twenty years of entertainment, music, and event industry experience. Check out our Who Are We? page for more information.
+ I HAVE FOOD ALLERGIES. HOW CAN I MAKE SPECIAL REQUESTS?
Our dining staff is accommodating of food allergies. You can make your dietary needs known at festival check-in and/or by speaking to one of our dining staff members at meal time.
Have a question not listed above? Please contact us.